Day & Night Reception
Location: London W2, United Kingdom
Sector: Bar, Catering & Hospitality
Salary: On application
Job Type: Full Time
Date Posted: 19/02/2018
Recruiter: Columbia Hotel London
Hotel Day & Night Receptionist
Columbia Hotel – London, Lancaster Gate W2 3NS
The Columbia Hotel is looking for enthusiastic and talented people to provide outstanding service to our guests and to ensure the hotel’s standards are at the highest level at all times.
We are currently recruiting for a Full-Time Day and also a Night Receptionist to join our Team.
Who we are:
The Columbia Hotel is family run hotel in Lancaster Gate, overlooking Hyde Park, just one mile from Marble Arch. With 103 guest bedrooms, 4 conference rooms, spacious breakfast room, guests bar and lounge. We are a very busy budget hotel which aims to offer modern day requirements, whilst retaining the character of the original Victorian-buildings.
About the role:
Start Date: ASAP
Night Receptionist Shifts: 46¼ Hours per week over a two-week Roster, made up from a combination of 5.00pm - 2.00am and 10.00pm – 8.30am, 5 days per week.
Day Receptionist Shifts: 35 Hours per week. Made up from a combination of 7.00am - 3.15pm and 3.00pm – 10.30pm. 5 days per week.
As a part of the reception team you will be the main contact for all guests, in the hotel during the night.
• Welcoming guests in a friendly and inviting manner
• Handling cash and payments
• Late check In and early check outs
• Overseeing the hotel public spaces
• Telephone Enquiries/Reservations,
• General enquiries from hotel guests.
Candidates must be reliable, extremely positive, have to enjoy interacting with people, have good personal presentation and an excellent command of both written and spoken English. Although not essential, previous experience using a hotel PMS (property management system) is preferred.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
References required, and previous hotel experience is required.
In line with the requirements of the Asylum and Immigration Act, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required.
If you are interested in this position please a send your CV.
We value all applications, however should you not have heard from us within 7 days of your application, you unfortunately have not been selected for an interview.